Step 1: Create the template in Word. If you want information to merge, you must include your merge fields, therefore create it from model management.
Step 2: Save the word document as Web page, filtered
Note: Please make sure that when the document is saved with Unicode (UTF-8) encoding. To check the save settings, click on Tools and select Web Options. A window will open.
Under the Encoding tab, ensure that Unicode (UTF-8) encoding is selected, then click OK to return to the save window.
Step 3: Right-click on the document, and open with Notepad
Step 4: Copy the content using CTRL + A
Step 5: Create an email template in template management
Step 6: Paste the Content
Step 7: Save and close the window using the green check mark then click on the second green check mark to save the changes made to the model.