When you close a period or financial year, you may get these error messages:
The Accounts Receivable Assistant and the Accounts Payable Assistant are essential tools in managing a company's finances. It is characterized by a set of predefined functions accessible via the "Finances file" tab of the customer or supplier (invoice, payment, credit, reimbursement, etc.).
Here are the things to check to find and correct the discrepancies.
The date the discrepancy occurred
To find out the date the discrepancy occurred, use the "Period Closing" function and change the closing date to target the date until you find it.
General journal of accounts receivable/payable transactions.
Once you know what date you need to check, go to the Finances tab and click on "General Ledger Accounts".
Select the account in question (accounts receivable or accounts payable) and click on the reports icon to choose List of detailed accounts.
Enter the date of the deviation as the start date AND the end date.
Identify transactions of type JG - General Journal and note
Note the transaction number, search for it in the general journal and double-click on it.
Analyze the manual entry in order to cancel it and reproduce the transaction with the correct function from the correct file. To cancel the entry, set all amounts to zero.
Please note that it will be impossible to cancel the transaction if it affects bank or tax accounts and bank reconciliations or tax reports are done.
