Feature available for all editions of the software.
Before you begin: Please note that permissions to your access profile may be required to perform the following steps. We invite you to validate your access with your software administrator.
Sometimes the "Void transaction" icon is grayed out, which makes it impossible to cancel the deposit slip.
There are several reasons why cancellation is grayed out:
The transaction is in a closed bank reconciliation
You must reopen the bank reconciliation for the period in which the deposit slip is located, uncheck the transaction, and save the reconciliation to make the "Void transaction" icon available again.
The transaction is checked in a current bank reconciliation
You must uncheck the transaction in the bank reconciliation for the period in which the deposit slip is located and save the reconciliation for the "Void transaction" icon to become available again.
Result:
You can then proceed to cancel your deposit slip.