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Cancel an Invoice
Cancel an Invoice

How to cancel an invoice?

Collaboratrice Virtuelle avatar
Written by Collaboratrice Virtuelle
Updated over 9 months ago

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The narration of this video is only available in French.


Step 1: Go to the matter where you issued the invoice you want to cancel.

Step 2: Click on the "Reports" tab.

Step 3: Select on the "Financial Summary" tile.

Step 4: Select the invoice you want to cancel and click on the "Void Transaction" icon.


Results:

  • The invoice is voided and a record of it is kept

  • The accounting transaction remains visible, but no longer contains an assignment

    • A cancellation note with the date is displayed in the description

  • The cancelled invoice number is modified by adding an "-X"

  • Work in progress are reactivated in the matter

    • This work in progress can be billed again

Note that the software does not allow the reuse of the cancelled invoice number. Each number is unique.


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